Axis Security, one of the UK’s leading security services providers, has been awarded the manned guarding contract for Sunderland AFC, providing security support for the prestigious Stadium of Light and its world-class training facility – the Academy of Light.
The contract was awarded following a competitive tender where Axis Security was able to demonstrate an ability to create a bespoke service to meet Sunderland AFC’s precise requirements.
Axis Security is managing a team of 10 security officers securing the 49,000 all-seater stadium and its satellite training facility which is a state-of-the-art training base for the club’s professional players as well as their Academy counterparts aged from eight up to 18.
The officers’ main responsibilities include control of the entrance and exits, CCTV monitoring, regular site patrols, and responsibility for the fire alarm control panel and response. They also fulfil the reception duties at the stadium, meeting and greeting corporate visitors, managers and club staff, meaning that excellent presentation and customer service is vital.
In addition to the full schedule of football fixtures, the Stadium of Light is also a popular venue for music concerts, live events and corporate entertainment. Its Academy of Light is a large purpose built complex with eighteen football pitches, treatment and medical facilities, a restaurant, and classroom space for the youngsters; it has players, coaching staff, administration staff, medical professionals and teachers using the facilities every day.
“Safety and security is key to the smooth running of the sites,” says Paul Weir, Security Manager for Sunderland AFC. “We have established routines and procedures to follow so if, for example, an alarm is activated or something is spotted on the CCTV the officers must respond before it escalates, so their vigilance is very important.
“The officers work to a high standard and have a supportive management,” continues Paul. “So the relationship now feels like we are in partnership with a company that is committed to us. When it came to their tender, it was the one that impressed us most. They also looked after our existing staff by transferring them across under TUPE without any issues.”
Commenting on the contract, Jonathan Levine, Axis Group CEO says he is pleased to be working with such a prestigious name: “We are pleased to be building trust and extending our employee benefits package to the dedicated team of officers working on site,” he says.
“It is a busy and challenging site where security and safety are of the utmost importance, and Paul and his team can trust us to deliver a service that is genuinely ‘best in class’.”