Congratulations to James Gradwell, Security Officer at Houndshill Shopping Centre for winning the Employee of the Month recognising his exemplary actions in a recent incident and for always going the extra mile in his role.
James Gradwell was able to help a mother and son in a distressing situation. The 2 year old boy became locked in his mother’s car. James went over to not only keep the mother company but also kept her calm in a very distressing situation. James also used his personal mobile phone to play videos of the child’s favorite programmes through the window to keep him calm.
Emma Threfall, Service Coordinator at Axis Security comments:
“James maintains a consistent and commendable approach to his role. He has demonstrated he can lead by example and this has shown since taking up the Facilities Supervision cover in January.James is an officer always willing to go the extra mile where he can.”
Thank you message from the customer:
“I really can’t thank him enough and really appreciate what he did for us both today, he is a credit to the company. If you could please pass my thanks it would be very much appreciated.”
Congratulations to all the other nominees who are also a credit to the company: Smart Tembo, Prince Mensah, Kamran Rafique and Mohammed Maroof, Kevin Nash, Jordan Wilkinson, Ismail Khan and Jack Arnold, Andrew Finch.